eInspections / ISN Support

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.2 of the ISN available immediately in your installation of the Inspection Support Network™.

• ISN on iPhone - carry the power of the ISN in your pocket and access it from anywhere!
• Calendar Updates - see the zip code on all orders on the calendar now

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The ISN engineering team is proud to announce the iPhone ISN application! Now you can access the power of the ISN in your pocket and on the go with Apple’s iPhone!

To access the ISN on iPhone: click the home button, next, click the Safari icon, next browse to this address: http://inspectionsupport.net/[your_company_key]/iphone

Here is a quick walk through of the first release! Expect more great ISN features coming to your iPhone in the next few months!

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.1 of the ISN available immediately in your installation of the Inspection Support Network™.

This release of the ISN provides a new feature for emailing reports, updates for Canada and Email Events:

• Report Emailing - you are now able to email out a report from the ISN as a link instead of emailing the entire report
• Agreements for Completed Inspections - you are now able to email out an agreement for a completed inspection (you can control how long you want this feature to be used for as well)
• Mileage Tracking - the mileage tracking system now supports Canada’s tax system
• Email Events - additional updates were made to the email system regarding removing events from the queue

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The ISN now allows you to email an inspection report as a link instead of as an attachment. This video walk through discusses both sending a report as an attachment as well as sending a report as a link. This video also walks through expiring the report’s link as well.
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The ISN automatically expires an agreement on the ISN based on when an inspection has started. You can now control when this expiration occurs, check out this walk-through video to learn more about expiring agreements on the ISN!
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If you have ever been on a support call and were asked the last time you emptied your browser’s cache and thought… “WHAT?” — we understand! A web browser cache is a type of web browser memory on your computer. The web browser actually stores most of the content it downloads from the Internet to your hard drive. This is why you will hear people say “I can tell where you have been.” The web browser stores most of the content, images and files it downloads as well as a log of every where you have been. It leaves a trail like a snail.

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The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.0 of the ISN available immediately in your installation of the Inspection Support Network™.

This release of the ISN provides a lot of new features as well as covering issues some of our inspectors have noticed; including but not limited to:

• Menu Layout - we have re-arranged our menu solution to better support our administrative users
• Payment system - you can now use the ISN to track payments on inspections
• Charge Credit Cards - if you use Authorize.net you can begin taking payments online using the ISN
• Track your Mileage - you can now track your mileage using the ISN (learn more)
• Online Scheduling - issues were repaired regarding the opportunity to experience a double booking in the online scheduler; double booking issues have been removed
• Email Events - issues have been addressed in the email event system to fix items regarding the delivery of certain email events

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This overview video discusses how to use the Mileage tracking system on the ISN. The video is under seven minutes and describes how to add vehicles, check your office address, add miles and even how to track miles on multiple vehicles!

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The ISN is continuously growing; here is our latest overview video discussing some of the great features available to you in version 4.1! Take a few minutes to see the amazing new features!

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One of our goals at Inspection Support™ and eInspections™ is to offer support in all aspects of running a successful inspection business.  Performing great inspections and providing a thorough and professional inspection report are just two of the many things you can do to succeed in growing your business.  Marketing yourself and your company is an extremely necessary and important part of your success.  Running a successful company takes a focused effort on creating, developing and maintaining new and developed relationships.  

Our company is actively involved with inspection associations all across North America.  Click on the link below and view an interview about marketing your company.  We are confident you will find some great ideas to help your company grow to the next level of success.

See Dan Huber and Nick Gromicko on Marketing at NACHI.TV

Some things you might want to consider are:

1. Be active in your local and national inspector organizations and local board of Realtors®.  Attend their meetings, conventions and social functions.  Realtors® are not usually your clients but will be your best source for referrals.
2. Sponsor a class or meeting at a real estate office.  It is a great way to build relationships for the long term with agents.
3. Learn what the CRS, GRI, ABR, CCIM designations mean.  Learn to speak “Realtor®”
4. Learn about the Sellers Property Disclosure form for your area.  It can offer you helpful information for your inspection and let the agent know you understand about the overall process.
5. To be successful over time a business and marketing budget is a must.  Typically, a budget of 5-10% of your projected gross for the year is suggested.  This may sound like a lot but you need to invest in yourself and your company to achieve your desired goals.  Included in this would be business, scheduling and marketing software such as the Inspection Support Network™ and eInspections™.  A professional website with bios, company brochures, business cards, shirts with your company logo or name.    
6. Distribute brochures in as many real estate offices as possible and have sample inspection reports ready for review.  Let them know what they and their clients can expect from you and your inspection.
7. Participate at some of the Realtor® conventions and gatherings in your area. This will offer you the opportunity to create new relationships with agents and strengthen existing relationships.
8. Find out from your real estate division, the requirements of writing a three hour Continuing Education class on “What an Inspection Is and Is Not”, “How Does the Inspection Process Work”, “What You Check and Don’t Check at an Inspection and Why”, “How Does that Protect the Consumer and Agent”.  Offering a low cost or free CE class at a Title Company or real estate office helps the Realtors® and allows the Brokers an opportunity to provide their agents with good education and free CEU credits for their agents. A room full of agents who can get to know you and understand what services you offer will happily refer you to their clients. 
9. Compile an email list and a postal mailing list of all local Realtors®. 
10. Learn something new in building practices for your area for a 5 to 10 minute presentation for Realtor® sales meetings. 

Taking the time, effort and spending the money to create lasting relationships will be well worth it to help you create the thriving and successful business and reputation you are looking for.     

Make sure you are surrounding yourself around positive, forward thinking people.  Many inspectors are getting out of the business today with the challenges of our changing real estate market.  There also inspection companies that our company works with on a daily basis that are growing and thriving in the same market.  The ideas presented above are just some of the many possibilities available to you.  The question is; What are you going to do to set your company apart in the next week?