eInspections / ISN Support

To install the latest version of the Remote Manager click on this download link (click here to download). Depending on your browser settings you may be prompted to either Run/Open or Save this file.

Here are two examples:

Internet Explorer:

Internet Explorer will show you the Run/Save dialog box. In this case click on the Run button to continue. The installation will start as soon as the download is complete.

FireFox:

FireFox will show you the Save dialog box. In this case select the Save button and the program will be downloaded.

After the download is complete you will see the Downloads window; double click on the setup.exe to start the installation.

If this dialog box appears click on ok button to continue the installation.

Next, you will likely receive a Security Warning about the setup file. Go ahead and click the Run button.

NOTE: Next, the program may disappear on some machines and begin downloading in the background. Some machines will show a progress bar and others may not. When the download is complete in the background you will see this window. Click Run to continue the installation.

Next, click through the “Next” buttons and finally click on Finish.

You are now ready to start using the Remote Manager, check out this post for more information