eInspections / ISN Support

Question: How do I download my clients list to use in my email program?
Answer: When you click on Clients/Agents and then on Clients you will see a button above the “grid” which will allow you to quickly download all of your clients. Keep in mind you will need special privileges to do this. If you do not see the Download button you will need to get permission from your manager. (managers: you will need to add this privilege to their account by clicking on Administration and then on User Administration and edit their account. Next, add the “Upload/Download Client List” privilege to their account!)

Question: How do I download my agents list to use in my email program?
Answer: When you click on Clients/Agents and then on Agents you will see a button above the “grid” which will allow you to quickly download all of your agents. Keep in mind you will need special privileges to do this. If you do not see the Download button you will need to get permission from your manager. (managers: you will need to add this privilege to their account by clicking on Administration and then on User Administration and edit their account. Next, add the “Upload/Download Agent List” privilege to their account!)

Our technical team is pleased to launch version 4.1.7 of the ISN available right now! This version adds two features to the ISN:

• It adds a list of inspections to each agent’s information page so you can see what inspections a particular agent has done with you in one glance.
• Additionally, it updates the Agent “grid” showing you how many inspections an agent has done right in the list of agents (even sort by the number of Inspections).

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