eInspections / ISN Support

You can now add your agents to teams on the ISN. Here is an overview video describing the agent team system:

You can configure all of the warning and error messages you see on the ISN. Manage all of the settings in Settings, Manage My Office, and Office Options.
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Question: Does the ISN place my sent emails in my Sent Box?
Answer: No, the ISN does not have direct access to your email sent box; thus, the ISN will not place any of the emails it sends in your email sent box. If you are interested in what emails the ISN is sending please check out the System Log by clicking on Administration and then on View System Log. Next, you can search by email address to see if a specific email has been sent out or not. If you have any questions please contact our support site at (800) 700-8112.

We have officially dropped version numbers from the ISN and switched to Build Numbers. Our engineering team felt build numbers are easier to communicate and work with. Many inspectors have asked us what the different numbers of the version meant. In order to reduce any confusion we are moving to build numbers for the ISN. Each time we revise the ISN we will increment the number and post information here on this blog outlining the updates. So bye-bye 4 dot something dot something and hello build 2248.

Moving your settings and files from one computer to another can be an advanced topic; if you have questions please contact us at (800) 700-8112 and we can help you with the process. Also, please close eInspections on both computers before you start.

The files you need to copy from one computer to another are the following:

• C:\Program Files\Inspection Support\eInspections\userremarks.eic
• C:\Program Files\Inspection Support\eInspections\officeremarks.eic
• C:\Program Files\Inspection Support\eInspections\companyremarks.eic
• C:\Program Files\Inspection Support\eInspections\companysettings.dat
• C:\Program Files\Inspection Support\eInspections\Inspections*.eiy (all type files are here)

NOTE: Please place these files in the same folder/path on the other machine.

Also, this video will walk you through the process of copying your eInspections™ settings from one computer to another.
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You can add your own files and folders to the ISN — think of it as an AMAZINGLY safe and secure way to store your office documents and files!

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