The ISN technical team is pleased to announce the release of ISN Build 2325 available in your ISN in the next 24 hours. Build 2325 addresses many updates and adds new features to your Inspection Support Network™. Here is a list of the updates in Build 2325:
- You can now send mass emails to your clients and agents
- Use Agent Categories to define roles for your agents and divide your agents into customizable groups for emails and reports
- You can easily send attachments via email — make sure you check your email templates for sending attachments before using
- Quickly create mailing labels now from the ISN using Microsoft Word
- You are now able to add personal messages when emailing reports or attachments
- Email events will now send to agents who have multiple email addresses
- Almost all of the videos available on this support blog have been linked inside of the ISN for convenience
Mass Emails
You are now able to send mass emails directly from the ISN. You can send emails to a group of agents or your clients. Emails are created using the email template system and sent easily by clicking on Email and then on My Mass Mails. For more information please see our overview video on mass emailing.
Agent Categories
You are now able to create agent categories to help group your agents for emailing, reporting and label creation. For more information about agent categories see our overview video.
Emailing Attachments
You are now able to email attachments directly from the ISN. When you view an attachment from the Inspection Grid you are now able to send the attachment via email. This comes in handy for addendum reports, radon reports or any other attachment you may place on the Inspection Support Network™. Please Note: the attachments are emailed using new templates available for you in your Email templates section and you can adjust the settings for attachment emailing by visiting Settings and then My Office Settings. Select the Email tab and you will see the new Email Template settings for attachments.
Create Mailing Labels via Microsoft Word
You are now able to generate mailing labels via the ISN if you have access to Microsoft Word. Use the ISN to create a file specifically for a mail merge in Microsoft Office. Use Microsoft Word to generate great looking labels in a manner of minutes! For more information on this see our overview video on mailing labels.
Personalize your Emails
You are now able to personalize your report and attachment emails by adding your own personal message. To add your personal message make sure you have a %message% replacement value in your email template and turn on the system by clicking on Settings and then on My Office Settings. Next, click on General Options and then look for Display Options:
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