The Inspection Support Network™ has made it easier than ever to choose the way you want your client and Realtor® names to appear in outgoing emails as well as throughout your ISN. Do they have a designation you would like to acknowledge? Would you prefer their information to be Ms., Mr. or Mrs instead of less formal first names? No problem;
When you input your agent’s information, in the “First Name” field, you will type John. Then in the “Last Name” field type Doe as an example. However, in the “Display Name” you will type Mr. Doe, CRS, GRI.

You will follow this same procedure for your client’s name, if you desire, when taking your inspection order information. Simply type in the “First Name” field Sally. Then as before in the “Last Name” field you will type; Smith. In the “Display Name” you would enter “Ms. Sally“.
Next, when you create your email templates you use the Display Name replacement value for your clients and agents! (ex Dear %clientdisplayname%,)

Just one more way the Inspection Support Network™ let’s you choose the way things are done for your company. If you have other questions or suggestions at (800) 700-8112.

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