eInspections / ISN Support

If you have ever been on a support call and were asked the last time you emptied your browser’s cache and thought… “WHAT?” — we understand! A web browser cache is a type of web browser memory on your computer. The web browser actually stores most of the content it downloads from the Internet to your hard drive. This is why you will hear people say “I can tell where you have been.” The web browser stores most of the content, images and files it downloads as well as a log of every where you have been. It leaves a trail like a snail.

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What kind of computer you buy is a personal decision. We have found most inspectors prefer laptops over tablet PCs. Between roofs, ladders and crawl spaces you need your hands free during much of your inspection. As a result many inspectors prefer a laptop over a tablet as a more user friendly tool.
Hardware is constanly changing but as of today 7/9/08 we recommend you reviewing the lenovo convertible tablet which gives you both options a “normal” laptop with the “tablet” option - you will find that it offers the best of both worlds. http://shop.lenovo.com
We recommend at least 2GB of RAM with Microsoft Vista and at least 1GB of RAM with Microsoft XP.

eInspections™ will work on any laptop or tablet PC as long as the machine is running a full version of Windows 98, Windows 2000, Windows XP or Windows Vista.

Yes, eInspections™ does work well in Texas and you can even view the Texas report in the Demo of eInspections™. If you do not have the demo installed you can get a fully working copy here.
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The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.0.18 of the ISN available immediately in your installation of the Inspection Support Network™.

This release of the ISN provides a new home page, adds International Support and is a service release for inspection agreements:

• This release features updates to the home page of the ISN - allowing you faster access to ISN features as well as a glimpse of articles on our support Blog
• This release provides better international support for our non-US based customers
• This version fixes a few challenges in the agreement section of the ISN. If you experienced challenges previewing specific agreements inside your ISN: these issues were repaired and the previewing should work as expected.

If you have any questions or are interested in seeing a few features in your ISN please contact us at (800) 700-8112 and let us know today!

A Footprint is a small file used by the ISN and eInspections™ to communicate order information about your inspection from the ISN to eInspections™. The Footprint is actually a small file which is transferred by the ISN Remote Manager from the ISN to your computer.

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Your company key is the value used to access both your eInspections™ license as well as your ISN. Every company has their own unique company key and this company key tells eInspections™ and the Inspection Support Network™ what company you are from.

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There are two different ways to install your digital signature pad with eInspections™.

1. Install it initially when you first install eInspections™
2. Install it after you have installed eInspections™

Let us discuss the details of each method:

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The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.0.13 of the ISN available immediately in your installation of the Inspection Support Network™.

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So, what is the difference between an Inspection Type and Inspection Template?

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Many of our inspectors use a binder to wrap or contain their reports. The binders range from commercially purchased Home Inspection binders to the inexpensive binders you might find at OfficeMax, OfficeDepot or Staples.
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