eInspections / ISN Support

If you have ever been on a support call and were asked the last time you emptied your browser’s cache and thought… “WHAT?” — we understand! A web browser cache is a type of web browser memory on your computer. The web browser actually stores most of the content it downloads from the Internet to your hard drive. This is why you will hear people say “I can tell where you have been.” The web browser stores most of the content, images and files it downloads as well as a log of every where you have been. It leaves a trail like a snail.

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The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.0.18 of the ISN available immediately in your installation of the Inspection Support Network™.

This release of the ISN provides a new home page, adds International Support and is a service release for inspection agreements:

• This release features updates to the home page of the ISN – allowing you faster access to ISN features as well as a glimpse of articles on our support Blog
• This release provides better international support for our non-US based customers
• This version fixes a few challenges in the agreement section of the ISN. If you experienced challenges previewing specific agreements inside your ISN: these issues were repaired and the previewing should work as expected.

If you have any questions or are interested in seeing a few features in your ISN please contact us at (800) 700-8112 and let us know today!

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.0.13 of the ISN available immediately in your installation of the Inspection Support Network™.

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Backing Up eInspections™ is quick and easy. In XP Click on Start. Next, click on My Computer and look for your C:\ Drive. Next, double click on Program Files and then on Inspection Support. Next, right click on eInspections and click Send To –> Compressed Folder. Now eInspections™ is backed up in the Zip File eInspections.zip.

eInspections™ features a lot of fly-in windows and tabs. During an inspection these windows and tabs can get “messed up” and you can find yourself stuck without a window you need.

To Fix this click on Window–>Arrange Windows–>For my Laptop PC

All Fixed!