eInspections / ISN Support

The ISN technical team is pleased to announce the release of ISN Build 2325 available in your ISN in the next 24 hours. Build 2325 addresses many updates and adds new features to your Inspection Support Network™. Here is a list of the updates in Build 2325:

• You can now send mass emails to your clients and agents
• Use Agent Categories to define roles for your agents and divide your agents into customizable groups for emails and reports
• You can easily send attachments via email — make sure you check your email templates for sending attachments before using
• Quickly create mailing labels now from the ISN using Microsoft Word
• You are now able to add personal messages when emailing reports or attachments
• Email events will now send to agents who have multiple email addresses
• Almost all of the videos available on this support blog have been linked inside of the ISN for convenience Read the rest of this article »
  

Our engineering team is pleased to bring you ISN Build 2296 today. It will appear in your ISN over the next 24 hours. Here is a preview of what you can expect from 2296:

• We have added additional replacement values for your Email Templates
• We have made additional updates to both the agent and client merge system (thank you for your feedback)
• You can now control what you see when you view an inspection AND when you print an inspection
• You now have the ability to add your own controls/check boxes/text boxes/whatever you would like to your order form.

New Replacement Values
We have added new replacement values into your Email Template system; easily add Year Built, Square Feet, Cell Phones and Work Phones now!

Control Your View and Your Printing
You can now control exactly what you see when you view your inspections or print your inspections. For more information on this check out our overview video on adjusting your inspection view and print view.

Add your Own Controls/Fields
Ever wanted to add a drop down to your order form (did you know you could do that?) — before today you had to call our support number and have someone on our staff add that in for you. You can now add controls as you wish to your order form. Checkout our overview video on adding controls today!

Our team is pleased to announce the release of ISN Build 2287 today. The new build has new features, new additions and some great office tools for you to use! Here is a list of the new features, updates, and additions:

• Quickly link an agent’s address to their agency’s address
• Ability to remove an agency during the order process
• Fax any PDF document from the ISN in just two clicks
• Referral tracking in your order process
• Inspection Type tracking in your order process
• Update to the menu system to help balance the Settings menu
• Ability to use the 3D Inspection System with the ISN

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Our engineering team is pleased to announce ISN Build 2275 available over the next 48 hours for you. This update adds new features and updates existing items for you. Here is a list of the new features and updates:

• Added Fill-In Forms System: let the ISN fill out form-fillable PDF files for you
• Updated the Active Agent and Active Agency system to always show you the last activity date
• Added the ability to remove an inspection file when viewing an inspection
• Added the ability for you to control your reason for canceling an inspection – now you can define the reasons for canceling
• Added the ability for you to quickly remove agents from your ISN using our new Fast Agent Delete system
• Added the ability for you to quickly remove clients from your ISN using our new Fast Client Delete system
• Added additional information to your “inspector” information: license type, license number and county

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The ISN engineering team is pleased to bring you Build 2269 today which offers a few new features. Build 2269 will be rolled out throughout the day; here is a list of the new features:

• Inspection Note Macros – quickly and easily add common notes to your inspection orders with just a click.
• Re-Order Any Inspection – you now have the option in your office settings to add the re-order icon to all of your inspections (regardless if they are complete inspections or not)
• Additional Invoice Templates – we have added two additional invoice templates which will replace the invoice number with your report numbers

As always, if you have any questions please give us a call at (800) 700-8112

Our team is pleased to announce the release of Build 2267 of the ISN. This build adds a new faxing system, ability to delete property photos, an updated invoice system and other enhancements throughout.

We will be rolling out this release over the next 48 hours… you can always reference your build number on the bottom of your ISN.

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Our engineering team is pleased to bring you Build 2262 of the ISN. This Friday release of the ISN provides you a refreshing visual update and provides you a new look at information you may be curious about!
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Our engineering team is pleased to release to you ISN Build 2259.  This release is available to you immediately in your ISN.  Build 2259 adds these new features to the ISN:

• You now have the ability to un-delete agents from your ISN.
• You now have the ability to un-delete clients from your ISN.
• You now have the ability to un-delete agencies from your ISN.
• The ability to filter out log entries from your system log.

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Our engineering team is pleased to bring ISN Build 2258 to you today. This build includes new features:

• Agent Merging: you can now merge duplicate agents into a single agent. Please check out our overview video on agent merging for more information.
• Agents who belong to deleted agencies: you will now be prompted on the agent grid and in the order process if the agency your agent belongs to has been removed.
  
• Numerous updates throughout the system to add better help messages.
  
• Those of you who prefer to run your ISN in secure mode you may have experienced minor challenges when inside the order process or when viewing agents depending on your browser. These issues have been cleared up in Build 2258.

Our engineering team is pleased to release Build 2251 of the ISN which addresses a few items:

• This release adds a new item to the Office (under Settings and then Manage My Office) called Weather Location (or Weather ID) – this allows all of our non-United States inspectors to personalize their weather (please note: this is only relative to our inspectors who reside outside of the United States)
• Addresses an issues with expiring reports; this build should help any inspectors experiencing problems with expiring reports.