eInspections / ISN Support

The ISN engineering team is pleased to offer you the latest release of the ISN: Build 2248. This release will be made available to you over the next 48 hours. You will know you have been upgraded when you see the new login screen or you see Build 2248 in the footer of your ISN. Here is a list of features you can expect from this build:

• Updated Home Page and Login Screen
• New Login System
• Password Saving for non-mobile access
• New order system available
• Add any file or folder to your ISN
• Agent Teams
• Invoice system
• Agent Birthdays
• Define Active Agents
• Define Active Agencies
• Updated Agent editor
• BCC on email events
• Speed Enhancements
• Instant Weather Information
• Updated Office Settings
• Fast Clickable maps and Quick Fee break down

Wondering what happen to our version numbers?
Read the rest of this article »

Our technical team is pleased to launch version 4.1.7 of the ISN available right now! This version adds two features to the ISN:

• It adds a list of inspections to each agent’s information page so you can see what inspections a particular agent has done with you in one glance.
• Additionally, it updates the Agent “grid” showing you how many inspections an agent has done right in the list of agents (even sort by the number of Inspections).

Read the rest of this article »

Our technical team is pleased to announce the immediate availability of version 4.1.6 of the Inspection Support Network™. This release adds new features and adds power to the great features you are used to from the ISN. Here is what you can expect from version 4.1.6:

• You now have the ability to send emails using your Email Templates on demand
• Quickly track your Real Estate Agent’s birthdays and let the ISN remind you when an agent’s birthday arrives
• Added quick access links for sending inspection agreements to both clients and agents

Read the rest of this article »

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.4 of the ISN available immediately in your installation of the Inspection Support Network™.

• Rename your Inspection Grid Columns – now control the name of the columns on your Inspection Grid
• Home Page Update for Inspectors – quick glance view of your week on the home page
• Updated Online Customer Ordering System – updates to help customers ordering inspections from your website
• Updated Report and Attachment Uploading – updates to add new technology for report and attachment uploading

Read the rest of this article »

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.3 of the ISN available immediately in your installation of the Inspection Support Network™. Here are some of the changes you will find in 4.1.3:

• Secure Access to the ISN – access all of your company information over a secure connection
• Upload your Reports on the ISN – you can now upload your non-eInspections™ reports without the Remote Manager

Read the rest of this article »

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.2 of the ISN available immediately in your installation of the Inspection Support Network™.

• ISN on iPhone – carry the power of the ISN in your pocket and access it from anywhere!
• Calendar Updates – see the zip code on all orders on the calendar now

Read the rest of this article »

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.1 of the ISN available immediately in your installation of the Inspection Support Network™.

This release of the ISN provides a new feature for emailing reports, updates for Canada and Email Events:

• Report Emailing – you are now able to email out a report from the ISN as a link instead of emailing the entire report
• Agreements for Completed Inspections – you are now able to email out an agreement for a completed inspection (you can control how long you want this feature to be used for as well)
• Mileage Tracking – the mileage tracking system now supports Canada’s tax system
• Email Events – additional updates were made to the email system regarding removing events from the queue

Read the rest of this article »

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.1.0 of the ISN available immediately in your installation of the Inspection Support Network™.

This release of the ISN provides a lot of new features as well as covering issues some of our inspectors have noticed; including but not limited to:

• Menu Layout – we have re-arranged our menu solution to better support our administrative users
• Payment system – you can now use the ISN to track payments on inspections
• Charge Credit Cards – if you use Authorize.net you can begin taking payments online using the ISN
• Track your Mileage – you can now track your mileage using the ISN (learn more)
• Online Scheduling – issues were repaired regarding the opportunity to experience a double booking in the online scheduler; double booking issues have been removed
• Email Events – issues have been addressed in the email event system to fix items regarding the delivery of certain email events

Read the rest of this article »

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.0.20 of the ISN available immediately in your installation of the Inspection Support Network™.

This release of the ISN provides the following updates and features:

• Provides the ability to remove, from view, some of the columns in the Inspection Grid/Viewer
• In this release of the ISN we offer a glimpse of our new graphing system and the first peak at some of the new graphs coming to your ISN as it continues its rapid growth
• In this release we also offer the start of our help system, which is growing daily
• We have added a new system for reporting on your top agents and the ability to look at the agent retention in your business

Read the rest of this article »

The Inspection Support Network™ Engineering Team is pleased to announce the release of version 4.0.19 of the ISN available immediately in your installation of the Inspection Support Network™.

This release adds two components to the ISN:

• Order / Inspection Filtering
• Default Agreements

Read the rest of this article »